At OPENeX 2025 in Liège, Sam Wong of NG Terminal (NGT) shared valuable insights on how the company is helping e-commerce partners stay efficient and compliant as the logistics landscape evolves. From its bonded warehouse near Heathrow, NGT supports cross-border e-commerce flows with in-house customs clearance software and a hands-on approach to policy alignment.
In the interview, Sam explained how ongoing reforms in the US, EU, and UK are reshaping the rules for low-value shipments and why flexible systems are now essential for managing the growing C2C traffic. NGT’s close collaboration with HMRC ensures that its bonded operations and clearance technology keep pace with regulatory updates while helping clients maintain speed and accuracy through peak season.
“E-commerce is changing fast,” Sam said. “Our goal is to simplify the process for our partners, from customs formalities to storage and delivery. NeX and OPENeX connect the right people, airlines, handlers, clearance agents, and fulfilment specialists, to make that efficiency real.”
Building on this forward-thinking approach, NGT has also launched HURIX, its new cross-border liquidation platform designed to give unsold and returned inventory a second life. Linked directly to NGT’s bonded and ETSF warehouse, HURIX enables duty-suspended storage, real-time visibility via MyNGT, and direct resale to Southeast Asian resellers and influencers without extra handling or transport costs.
Neo Kong, HURIX Founder: “Small parcel profits are shrinking while unsold bulk inventory is rising. HURIX turns that challenge into opportunity by reviving and repurposing stock efficiently.”
Eason, Business Development: “Joining HURIX means joining a professional team where logistics, cross-border, and marketing expertise come together for sustainable, profit-driven trade.”
With smart technology, bonded infrastructure, and now HURIX, NG Terminal is redefining reverse logistics for the new era of e-commerce, proving how NEX members turn innovation and collaboration into measurable results.
Got peak-season returns or unsold stock to clear?
Visit www.ngterminal.com to learn how NGT and HURIX can help.
